Executive Director

THE OPPORTUNITY

The Board of Directors of THRIVE Center for Survivors of Torture (THRIVE) seeks an Executive Director with a passion for our mission and the skills, energy, and commitment to carry it forward.

This is a rare opportunity to lead a mature, well-regarded organization with an established clinical team, a diversified funding base, and deep community trust. The incoming Executive Director will inherit stable operations and a committed staff, and will be positioned to strengthen THRIVE’s financial resilience, deepen its partnerships, and steward its next phase of growth.

THRIVE AT A GLANCE

About THRIVE Center for Survivors of Torture: The mission of THRIVE Center for Survivors of Torture (THRIVE) is to walk alongside survivors of torture through trauma-informed care that addresses both visible and invisible wounds. We provide integrated case support, mental health services, medical navigation, and community connection to help survivors rebuild trust, restore dignity, and thrive as part of our shared community.

At the core of torture, the trust between two human beings is destroyed. Our services focus on restoring trust and helping a survivor rebuild emotional, physical, social, and spiritual bonds. Our work also aims to prevent the effects of intergenerational trauma.

THRIVE was founded in 2003 in response to the unmet needs of torture survivors in our community. Today, THRIVE is the only organization in Utah that specializes in serving torture survivors. To date we have served over 5,000 individuals.

Our trauma-informed services include: individual, couple, & family psychotherapy; group therapy, support, & education; intensive case management; medical assessment, advocacy, & referral; psychiatric care; pharmacological education; legal referral for asylum seekers; massage therapy; preventative & wellness care; comprehensive assessment & evaluation; and specialized training and consultation for professionals who encounter torture survivors in their practice.

We are looking for candidates who are passionate about human rights, mission-driven, self-motivated, committed to professional growth and learning and are excited about providing holistic services to refugees and asylum seekers.

• Annual operating budget: approximately $1.3 million
• Staff: 13 employees, including Clinical, and Medical Directors
• Funding: a mix of federal, state, county, and city contracts; private foundations; Medicaid reimbursement, corporate support; and individual giving
• Location: Murray, UT, this is an on-site role with some hybrid flexibility

POSITION SUMMARY

Reporting to the Board of Directors, the Executive Director (ED) holds overall strategic and operational responsibility for THRIVE’s staff, programs, finances, and execution of its mission. The ED serves as THRIVE’s chief executive and principal public representative, leads a senior team of Clinical, and Medical Directors, and partners closely with the Board on governance, strategy, and fundraising.

The ED is expected to hold this work with the seriousness it deserves: THRIVE’s clients are survivors of severe trauma, and the organization’s effectiveness depends on services that are clinically sound, culturally responsive, and delivered by a team that is well supported.

KEY RESPONSIBILITIES

The Executive Director’s responsibilities fall into six areas.

1. Board Partnership & Strategic Leadership

• Serve as the Board’s primary staff partner: prepare meeting materials, support committee work, and provide the timely, accurate information on mission, finances, program outcomes, and risk that the Board needs to govern well.
• Develop, maintain, and support a strong Board of Directors, including partnering on recruitment, orientation, and ongoing development of board members.
• Ensure THRIVE has a long-range strategy that advances its mission, and that the organization makes consistent and timely progress toward it.
• Develop organizational and financial plans with the Board and carry out the plans and policies it authorizes.
• Ensure THRIVE carries out its mission with integrity and in conformity with the highest ethical standards in all respects.
• Use data to inform decisions about clients, programs, and staffing, and build the organization’s capacity to do so.
• Maintain official records and documents and ensure the organization’s continuity through documented systems and succession planning.

2. Fundraising & Development

• Plan and implement THRIVE’s annual and long-term fundraising strategy, with an emphasis on revenue diversification and reducing concentration risk.
• Prepare or oversee all funding applications and proposals for federal, state, county, city, foundation, corporate, and individual support.
• Research and cultivate new donor relationships, with particular attention to major gifts.
• Steward existing funders through accurate reporting, site visits, renewals, and consistent relationship management.
• Grow individual giving, including the annual appeal and any donor events or campaigns.
• Engage and support the Board in its fundraising role, including introductions, cultivation, and solicitation.

3. Financial Management, Compliance & Administration

• Prepare the annual organizational budget for Board approval, along with program and grant budgets.
• Ensure that adequate funds and cash flow are available for THRIVE to carry out its work, managing restricted and unrestricted funds and building operating reserves.
• Hold overall responsibility for finances and accounting, and ensure the accuracy, integrity, and timeliness of all financial reporting.
• Oversee the monthly close in partnership with the contracted accounting firm, using Dext and QuickBooks; ensure expenses are allocated to the appropriate funding sources and that reports for contract reimbursement and Board review are produced on schedule.
• Review and submit financial reports and requests for reimbursement, manage accounting and audit vendors.
• Prepare all documentation required for the annual audit and Form 990, and review both with the Board of Directors.
• Serve as approver for payables in Bill.com within Board-approved authority limits, maintaining clear separation between the preparation and the approval of payments.
• Work with the bookkeeper and Board Treasurer to maintain strong internal controls, appropriate segregation of duties, and sound financial practices.
• Execute contracts with grantors, contractors, and other partners, and ensure obligations under them are met.
• Ensure compliance with federal, state, and local regulations, including federal award requirements: allowable costs and cost principles under the Uniform Guidance (2 CFR Part 200), time-and-effort documentation, subrecipient and vendor monitoring, single audit readiness, and timely programmatic and financial reporting to ORR and other federal, state, and local funders.
• Maintain the organization’s insurance coverage, registrations, and risk management practices.

4. Program Oversight & Quality

• Collaborate with THRIVE’s Clinical and Medical Directors, and Program Manager to design, deliver, and improve programs, and to assess staff and organizational effectiveness.
• Ensure services remain trauma-informed, culturally responsive, and linguistically accessible, including adequate interpretation capacity.
• Oversee outcome measurement and evaluation, ensuring the organization tracks what matters to clients and funders and uses the results to improve services.
• Ensure compliance with clinical, privacy, and confidentiality requirements, including HIPAA, licensure and credentialing, and mandatory reporting obligations.
• Ensure programs are appropriately staffed and resourced relative to caseload and client acuity, and that referral and intake processes function well.
• Maintain a working knowledge of significant developments and trends in the field of torture rehabilitation, and in the immigration and refugee policy environment affecting THRIVE’s clients.

5. Internal Leadership, People & Culture

• Recruit, supervise, develop, and evaluate the senior leadership team; develop or adapt job descriptions as needed.
• Manage the human resources of the organization according to authorized personnel policies and procedures that fully conform to current laws and regulations.
• Maintain a workplace culture that is communicative, cooperative, and resourceful, and in which staff can raise concerns and expect to be heard.
• Sustain practices that protect a clinical team doing trauma work from vicarious trauma and burnout, including adequate clinical supervision, manageable caseloads, meaningful use of paid time off, and modeling those norms as a leader.
• Oversee staff professional development and support staff in reaching their professional goals.
• Review compensation and benefits periodically for competitiveness and internal equity, and recommend adjustments to the Board.

6. External Relations & Community Partnership

• Serve as THRIVE’s chief spokesperson, representing the organization to agencies, funders, partner organizations, and the general public.
• Establish sound working relationships and cooperative arrangements with other nonprofit organizations, government agencies, health systems, and the national consortium of torture treatment programs.
• Oversee new and existing external partnerships, delegating relationship management within the organization where appropriate.
• Oversee communications and public presence, website, email, social media, and print, to publicize THRIVE’s activities, programs, and goals.
• Advocate, within the limits appropriate to a 501(c)(3) organization, for policies and resources that serve survivors of torture.
• Protect client privacy and dignity in all external communication and storytelling.

CANDIDATE PROFILE

Experience & Qualifications

• At least five years of senior nonprofit management experience, including supervision of staff and responsibility for a budget.
• A demonstrated track record in fundraising, including grant writing and donor cultivation.
• Experience managing government or foundation grants, including reporting and compliance.
• Proven ability to develop and manage an organizational budget and program budgets, and comfort with financial statements.
• Experience with QuickBooks or a comparable accounting system, and with cloud-based payables and approval workflows such as Bill.com.
• An advanced degree, such as an MBA or MPA, is welcome but not required; equivalent professional experience will be considered.

Also Valued

• Experience in the refugee or immigrant-serving sector, in torture rehabilitation, or in a medical or clinical environment.
• Experience with federal awards, particularly ORR funding, and with the compliance requirements that accompany them.
• Experience leading an organization through leadership transition or growth.
• Lived experience as a refugee, asylee, or immigrant, or fluency in a language commonly spoken by THRIVE’s clients.

Attributes & Competencies

• Excellent written and verbal communication skills, and the ability to represent the organization credibly to funders, partners, and the public.
• Strong interpersonal skills and the ability to work effectively in collaboration with diverse groups of people.
• Sound judgment and discretion in handling sensitive client and personnel matters.
• The steadiness to lead an organization whose work is emotionally demanding, and the self-awareness to sustain oneself in it.
• A genuine commitment to THRIVE’s mission and to the dignity of the people it serves.

We recognize that strong candidates may not meet every qualification listed. If this role speaks to you and you bring most of what we have described, we encourage you to apply.

COMPENSATION & BENEFITS

The salary range for this position is $100,000 to $115,000 annually, commensurate with experience.

We provide a comprehensive benefits package, including:

• 80% employer-paid health, dental, vision, and life insurance. 25% employer paid dependent coverage
• 401k with a 3% match, eligible from the start date.
• Flexible work schedule.
• Paid lunchtime, holidays, vacation, sick leave, and self-care time.
• Generous training and professional development opportunities.
• A trauma-responsive culture that prioritizes self-care, professional development, and a client-centered approach to healing.

HOW TO APPLY

Applications for this position will ONLY be accepted via the following website: https://utah.sjc1.qualtrics.com/jfe/form/SV_eljeqU7MByEjMB8

 A QR code to the application site is also pasted below.  Applicants are required to submit a Resume or CV with references and to respond to the applications questions on the website. 

Applications will be received until Friday September 25, 2026.

THRIVE Center for Survivors of Torture is an equal opportunity employer. We are committed to building a staff that reflects the communities we serve, and we welcome applicants of all backgrounds, including people with lived experience of displacement.

Medicaid Billing & Office Assistant

Job Summary: The Medicaid Billing & Office Assistant is responsible for billing Medicaid, Cost Reimbursement, and Fee for Service funders to support THRIVE Center for Survivors of Torture’s services. This position works closely with direct service and administrative staff to ensure proper billing and documentation of all services.

Job Responsibilities:

70% - Medicaid

• Check client eligibility and submit claims for Medicaid-eligible services
• Ensure all documentation and records are stored in compliance with Medicaid and other funder requirements
• Resolve disputed and rejected claims by consulting with state Medicaid administration and submitting corrected claims
• Follow up on all invoices and claims not processed within the usual time period
• Ensure client charts meet all Medicaid requirements; gather updates and make corrections accordingly
• Identify areas where additional training and support are needed for direct service staff to meet requirements
• Stay current on Medicaid changes and requirements, reporting significant changes to the Executive Director
• Maintain up-to-date provider information with Medicaid networks; enroll and terminate providers as necessary

15% - Grants

• Support the Program Manager and Executive Director in submitting invoices for fee-for-service and cost reimbursement grant contracts

10% - Financial

• Upload and categorize expense receipts and invoices using accounting software; assign funders for each expense
• Assist with expense allocations monthly
• Prepare monthly reports of grant spend-down and budget tracking

5% - Office Support

• Participate in department and organization-wide activities, meetings, and trainings
• Complete administrative responsibilities and answer and direct phone calls
• Assist with supplies and general office needs on occasion

Qualifications:

Required:

• High school graduate or equivalent
• Two or more years’ experience with bookkeeping or other financial duties, preferably in a nonprofit setting

Preferred:

• Valid driver’s license, access to an automobile, insurance, and willingness to drive to off-site locations
• Certified Professional Coder (CPC), Certified Coding Associate (CCA), or Registered Health Information Technician (RHIT)

Competencies

• Proficiency in Microsoft Office and Salesforce required; QuickBooks preferred
• Strong attention to detail—you often catch things others miss
• Ability to work independently and prioritize tasks
• Excellent communication and problem-solving skills
• Experience, comfort, and sensitivity working in a multicultural environment
• Must maintain confidentiality and HIPAA standards, recognize appropriate boundaries, and cope with emotionally stressful situations
• Must pass a background check

Benefits:

• 401(k) with a 3% match, eligible from start date
• Flexible work schedule
• Paid lunchtime, holidays, vacation, sick leave, and self-care time
• Generous training and professional development opportunities
• A trauma-responsive culture that prioritizes self-care, professional development, and a client-centered approach to healing

Position Details:

• Hours: Part-time, 20–24 hours per week
• Pay Range: $24.00–$28.00 per hour
• Supervisory Responsibilities: None
• Travel: A valid driver’s license and insurance are required

Work Environment

• Services are provided on-site at THRIVE offices
• Hybrid schedule: up to 5 hours per week may be completed remotely for administrative tasks
• Additional time away from the office is likely, including outreach events
• Approximately 80% of time is spent on computer-based tasks

Physical Demands

While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to sit (at a desk for extended periods of time), stand, and walk. This position requires the ability to occasionally lift office products and supplies of up to 10 pounds.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities described above are not a comprehensive list; additional tasks may be assigned as necessitated by organizational needs.

About THRIVE Center for Survivors of Torture

The mission of THRIVE Center for Survivors of Torture (THRIVE) is to walk alongside survivors of torture through trauma-informed care that addresses both visible and invisible wounds. We provide integrated case support, mental health services, medical navigation, and community connections to help survivors rebuild trust, restore dignity, and thrive as part of our shared community.

At the core of torture, trust between two human beings is destroyed. Our services focus on restoring trust and helping a survivor rebuild emotional, physical, social, and spiritual bonds. Our work also aims to prevent the effects of intergenerational trauma.

THRIVE was founded in 2003 in response to the unmet needs of torture survivors in our community. Today, THRIVE is the only organization in Utah that specializes in serving torture survivors, having served over 5,000 individuals to date.

Our trauma-informed services include: individual, couple, & family psychotherapy • group therapy, support, & education • intensive case management • medical assessment, advocacy, & referral • psychiatric care • pharmacological education • legal referral for asylum seekers • massage therapy • preventative & wellness care • comprehensive assessment & evaluation • specialized training and consultation for professionals.

We are looking for candidates who are passionate about human rights, mission-driven, self-motivated, committed to professional growth and learning, and excited about providing holistic services to refugees and asylum seekers.

To Apply: 

Please send a copy of your resume and a short cover letter to our Executive Director, Heidi Justice, at This email address is being protected from spambots. You need JavaScript enabled to view it.

THRIVE prides itself on creating and maintaining a culture of equity, diversity, and inclusion for our clients and our staff. We are advocates for human rights, healing, and opportunity for all, especially those who have and continue to experience systemic discrimination.

Program Manager

Job Summary: The Program Manager is responsible for the administration of our torture treatment program, including compliance with funder requirements, programmatic and financial reporting, communication with funding entities, and program development. They will clearly communicate funders’ goals, objectives and outcomes to staff and will manage in-house data to produce reports, track trends, and analyze data.

Job responsibilities:

45% - Grants Management:

• Clearly and consistently communicates funders’ goals, objectives and expected outcomes to staff, contractors, and volunteers
• Builds and maintains relationships with grants administrators and program partners
• Ensures compliance with grant regulations and conditions
• Writes comprehensive monthly, quarterly, semi-annual and annual reports to grantors, and submits them on time
• Works closely with the Executive Director to review progress on grant objectives, relationships with funders, financial reports, and reporting/application timelines 

30% - Program Management:

• Works with Leadership and Direct Service staff to support administrative components of program planning and implementation
• Utilizes Salesforce report functions and Asana project management tools to coordinate projects and reports with the administrative team
• Maintains records of volunteer services and in-kind value of services/donations
• Onboards, supports, and provides oversight for a small pool of volunteers
• Supports Executive Director, as requested and in consideration of other responsibilities, in funds development, event planning, and marketing
• May be asked to represent THRIVE on special projects and/or committees

15% - Budget & Data Management:

• Works with the admin staff to ensure accurate drawdown of funds within contract restrictions and allocate expenses as budgets allow
• Ensures staff are entering data into database in a systematic and timely manner; provides technical assistance to staff for the purposes of entering data; trains new staff on database system
• Generates data reports as needed for staff and funders
• Modifies and updates database as needed
• Ensures client outcomes are tracked and reported in line with agency and funder goals

10% - Agency Responsibilities:

• Participate in other department and organization-wide activities, meetings and trainings.
• Perform other duties as assigned
• Attend trainings relevant to job function, as supported by the budget and supervisor

Qualifications:

Required education, experience, certificates, licenses or registrations

• Bachelor’s degree or 4 years’ experience in nonprofit administration
• Experience, comfort, and sensitivity working in multi-cultural environments
• Written and spoken fluency in English
• Valid driver's license and current automobile insurance.
• Must pass and maintain background check

Competencies (Knowledge, Skills and Abilities)

• Ability to work as a part of an interdisciplinary team and multi-cultural team
• Ability to work independently and effectively manage multiple priorities and one's own schedule
• Flexibility to adapt to changing program requirements and political climate
• Willingness to be in a state of continuous learning and feedback exchange
• Ability to understand government contracts and ensure compliance with all conditions
• Ability to clearly communicate with multiple stakeholders at varying levels
• Strong time management and organizational skills
• Excellent problem-solving skills
• Knowledge and experience with software such as Salesforce, Asana, QuickBooks, or similar
• Proficiency in Microsoft Office 365 and Google Apps
• Demonstrated interest in the THRIVE mission and the experience of torture survivors
• Must maintain confidentiality and appropriate professional boundaries with client information

Benefits:

Full-time Benefits include:

• 80% employer-paid health, dental, vision, and life insurance. 25% employer paid dependent coverage
• 401k with a 3% match, eligible from the start date.
• Flexible work schedule.
• Paid lunchtime, holidays, vacation, sick leave, and self-care time.
• Generous training and professional development opportunities.
• A trauma-responsive culture that prioritizes self-care, professional development, and a client-centered approach to healing.401k with a 3% match, eligible from the start date. 

Supervisory Responsibilities: No supervisory responsibilities; however, may oversee volunteers and/or interns.

Work Environment:  Work is performed primarily on-site at THRIVE offices, with hybrid remote flexibility after 90 days. Additional time away from the office is likely, including outreach events, grantor meetings, and community partner engagements. Time spent on the computer is approximately 80%  

Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to sit (at a desk for extended periods of time), stand, and walk. This position requires the ability to occasionally lift office products and supplies, of up to 10 pounds.

Travel: A valid driver’s license and current automobile insurance are required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities described above are not a comprehensive list and additional tasks may be assigned to the employee from time to time as necessitated by organization needs. 

Position Details:                                          

Full-Time, 40 hours per week

Competitive pay and benefits, range reflective of a variety of backgrounds and licensures that the job description may be adapted to suit. Range $25-$32 per hour

About THRIVE Center for Survivors of Torture: The mission of THRIVE Center for Survivors of Torture (THRIVE) is to walk alongside survivors of torture through trauma-informed care that addresses both visible and invisible wounds. We provide integrated case support, mental health services, medical navigation, and community connection to help survivors rebuild trust, restore dignity, and thrive as part of our shared community.

The primary goal of torture is to destroy the trust between two human beings. Our services focus on restoring trust and helping a survivor rebuild emotional, physical, social, and spiritual bonds. Our work also aims to prevent the effects of intergenerational trauma.

THRIVE was founded in 2003 in response to the unmet needs of torture survivors in our community. Today, THRIVE is the only organization in Utah that specializes in serving torture survivors. To date, we have served over 5,000 individuals.

Our trauma-informed services include: individual, couple, & family psychotherapy • group therapy, support, & education • intensive case management • medical assessment, advocacy, & referral • psychiatric care • pharmacological education • legal referral for asylum seekers • massage therapy • preventative & wellness care • comprehensive assessment & evaluation •specialized training and consultation for professionals who encounter torture survivors in their practice

We are looking for candidates who are passionate about human rights, mission-driven, self-motivated, committed to professional growth and learning and are excited about providing holistic services to refugees and asylum seekers.

To Apply: 

Please send a copy of your resume and a cover letter to our Executive Director, Heidi Justice, at This email address is being protected from spambots. You need JavaScript enabled to view it.

THRIVE prides itself on creating and maintaining a culture of equity, diversity, and inclusion for our clients and our staff. We are advocates for human rights, healing, and opportunity for all, especially those who have and continue to experience systemic discrimination.